Thames Valley Wine School Terms & Conditions
Your booking is not secured until payment is received – all courses and tastings must be paid for in advance.
All bookings are refundable up to 2 weeks prior to the event date.
Up to 1 week prior to the event, you may, if you are unable to attend a course/tasting, send a substitute, or receive a refund voucher that may be used for payment against another course/tasting. If you are unable to make a rebooked session then we cannot offer any further refunds/transfers.
Within 1 week of the event, you may, if you are unable to attend a course, send a substitute. No refunds will be provided.
If you do not attend a booked course or event, no refund will apply.
On the 8-week Introductory World Tour, and the short 4 or 5 week courses – if you elect to miss an evening you may either send a substitute or pick up the missed session on a subsequent course.
We reserve the right to cancel or reschedule any course or event.
We reserve the right to ask any person to leave any event if their behaviour is deemed unacceptable or disruptive to others.
We do not serve alcohol to anyone under the age of 18.